Barrel Station FAQ

Yes, we offer expedited shipping on all orders. Available options include 3-Day Select, 2nd Day Air, and Overnight Delivery. You can choose your preferred shipping method at checkout to ensure your order arrives when you need it.

For more information, view our shipping policy.

Shipping costs are calculated at checkout based on the number of bottles in your order and your selected delivery method. To see the exact shipping cost, simply enter your delivery address at checkout.

For a quick estimate based on ground delivery, you can use our "Estimated Shipping" feature on the shopping cart page—just enter your zip code, no full address required.

For more information, view our shipping policy.

Delivery times depend on the shipping method you choose at checkout. For ground shipping, estimated delivery windows are as follows:

• West Coast: 4–5 business days
• Midwest: 2–3 business days
• South: 1–2 business days
• Northeast: 2–3 business days
  

Expedited shipping options are also available if you need your order sooner.

For more information, view our shipping policy.

Yes! Once your order ships, you’ll receive a tracking number via the email you provided at checkout. You can also track your order anytime by logging into your account and visiting the "My Account" page.

If you didn’t receive your tracking information or run into any issues, feel free to contact us—we’re happy to help.

All orders are final once delivered and cannot be returned. However, if your order is still in transit and you wish to cancel it, please contact us as soon as possible. We can process a return prior to delivery.

Please note:

• A $17.50 return shipping fee will apply for any in-transit returns.
• Once the bottle is returned to us, we will issue a refund for the order total, minus the original shipping cost and the in-transit return fee.
  
  
  

If you have questions about a specific situation, feel free to reach out—we’re here to help.

For more information, view our shipping policy.

Your order confirmation is sent to the email address you provided at checkout. If you don’t see it in your inbox, be sure to check your spam or promotions folder.

Still can’t find it? No problem—just reach out to us and we’ll be happy to resend it or assist further.

Yes, you can add extra bottles to your order as long as it hasn’t shipped yet. Once an order has been dispatched, we’re unable to modify it, and a new order will be required for additional items.

If you'd like to make changes, please contact us as soon as possible, and we’ll do our best to accommodate your request.

We aim to process all orders quickly and efficiently, so you don’t have to wait long to enjoy your purchase. Most orders are processed within 1–3 business days at our facility.

The only exceptions are pre-orders and subscription-based products, which may have different timelines—these will be clearly noted on the respective product pages.

Yes, you can modify or cancel your order at any time before it has shipped. Once your order has been sent out for delivery, we’re unable to make changes.

If you still wish to cancel after shipment, we can redirect the order back to us, but a $17.50 return fee will apply. Once we receive the returned package, we’ll issue a refund minus the return fee and original shipping cost.

For more information, view our shipping policy.

Yes! We offer both gift packaging and custom notes for your order. These options are available during checkout, where you can choose to add gift wrapping, include a personalized message, or both. It’s a perfect way to make your order extra special.

No, Barrel Station is not affiliated with the day-to-day operations of individual brands or distilleries, and we’re unable to schedule tours on your behalf. For any tour requests or related inquiries, we recommend contacting the brand or distillery directly.

The best way to stay updated on restocks, new releases, and exclusive promotions is to join our newsletter. We’ll send you email updates so you’re always in the loop when your favorite products become available again.

For more information, view our newsletter.

You can find tasting notes, ingredient details, and other product information on each product’s individual page—just scroll down to view highlights such as flavor profiles, key ingredients, and serving suggestions.

If you're looking for more in-depth information or don’t see what you need, we recommend visiting the brand’s or distillery’s official website for the most detailed and accurate product insights.

For questions related to a brand’s history, production methods, events, or anything outside of product availability, shipping, or order details, please contact the brand or distillery directly.

Barrel Station is not involved in the day-to-day operations of individual brands or distilleries, so we’re unable to assist with those types of inquiries.